(John Wiley & Sons Ltd on behalf of British Academy of Management., 2023-01-23)
Rea Prouska; Margarita NYfoundi; Alexandros Psychogios; Leslie T. Szamosi; Adrian Wilkinson
Solidarity behaviour (SB) among employees is important in building a sense of community
in organizations, particularly within a crisis context where adverse working conditions
prevail. However, we have limited knowledge concerning how SB develops. Using
the lens of social exchange theory, this study examines how top-down communication
and employee voice relate to horizontal (employee to emplCoyee) SB.We conducted two
comprehensive studies during the Greek economic crisis and found that the relationship
between top-down employee communication and horizontal SB is mediated by employee
voice. The paper extends our existing knowledge in the fields of management and human
resource management by advancing our understanding of horizontal SB, highlighting the
role of top-down employee communication as an effective human resource practice and
delineating the role of employee voice in fostering workplace camaraderie in small and
medium-sized enterprises under crisis.